Privacy Policy

Effective Date: July 24, 2025

At Sakasu Tea Collective, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or make a purchase from us.

1. Information We Collect

When you shop with us or interact with our website, we may collect:

  • Your name, email address, phone number, and shipping/billing address

  • Payment information (processed securely by third-party providers)

  • Order history and customer support interactions

  • Your IP address, browser type, and website usage data via cookies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order status or customer inquiries

  • Improve your experience on our website

  • Send occasional updates or promotions (only if you've opted in)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to decline cookies, but some features of our site may not work properly.

4. Third-Party Services

We may share your information with trusted service providers such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and logistics partners

  • Email platforms (e.g., Mailchimp, Squarespace, Wix) if you've opted into our newsletter

These providers only receive the information necessary to perform their services.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal and tax obligations.

6. Your Rights

Depending on your location, you may have rights to:

  • Access or correct your personal data

  • Request deletion of your data

  • Opt out of marketing communications

To make a request, email us at sakasu.info@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us at sakasu.info@gmail.com.

Sakasu Tea Collective